• Develop and execute strategic plans to achieve revenue and profitability targets
  
• Manage daily operations across all departments, ensuring service quality standards
  
• Create and monitor departmental budgets while controlling operational costs
  
• Recruit, train and develop staff while maintaining optimal staffing levels
  
• Build relationships with guests and handle escalated complaints professionally
  
• Analyse performance metrics and implement improvements based on data insights
  
• Ensure compliance with health, safety and regulatory requirements
  
• ​Collaborate with the Managing Director on improvements and property enhancements
  

Requirements

• 5+ years of hotel management experience with leadership responsibilities in renowned international groups
  

• Proven track record of achieving revenue targets and managing P&L statements
  

• Strong knowledge of property management systems and hotel operations software
  

• Excellent communication, leadership and interpersonal skills
  

• Ability to work flexible hours, including weekends, evenings and holidays
  

• Master's degree in hospitality or business
  

• Experience with brand standards and quality assurance programs
  

• Certification from hospitality associations or management training programs
  

• Fluency in French and English is essential
  

Benefits